Certificates in EVA Check-in help you reuse valid information that has already been collected. This can make check-in and pre-arrival faster for returning visitors, contractors, and workers.
\nEVA supports two types of certificates:
\nCertificates allow EVA to recognise that a person has already completed specific steps or provided specific answers.
\nThis can help you:
\nA valid certificate can also allow EVA to skip check-in steps that have already been completed.
\nA process certificate is created automatically when a person completes the relevant part of a check-in or pre-arrival process.
\nUse a process certificate when you want EVA to:
\nA manual certificate is added by an admin. It is used to record something completed outside EVA, such as an in-person induction or a training course.
\nUse a manual certificate when you want to keep a record in EVA without requiring the person to complete that step through an EVA workflow.
\nCertificates can apply to one site or across multiple sites, depending on how they are set up.
\nIf a person already has a valid certificate, EVA may use that certificate to avoid asking the same questions again.
\nSome process certificates can be renewed when they are close to expiry or have expired.
\nWhen a certificate is renewed, EVA creates a new certificate record rather than updating the previous one. This means you may see more than one certificate for the same person over time, such as:
\nVisitor self-renewal applies to process certificates when renewal has been configured.
\nManual certificates do not support visitor self-renewal.
\nUse the guides below for the task you want to complete:
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