{"versionId":"8abbf4a2-19d6-424e-73ba-08df015ff374","articleId":"f9216aab-2aad-4274-d054-08de3c334ff5","title":"EVA Check-in mobile app","tags":["mobile","All articles"],"content":"<html><head></head><body><p>The free EVA Check-in mobile app makes checking in fast, easy and secure for visitors, contractors and staff. Read this guide to learn how to download and use the mobile app.</p>\n<div class=\"mce-toc\">\n<h2>In this guide</h2>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov77q\">How to download the app</a>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov77r\">iPhone</a></li>\n<li><a href=\"#mcetoc_1jend9ov77s\">Android</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jend9ov77t\">App settings</a>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov77u\">Location access for automatic check-in</a></li>\n<li><a href=\"#mcetoc_1jend9ov77v\">Notifications</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jend9ov780\">Check in using the mobile app</a>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov781\">QR code</a></li>\n<li><a href=\"#mcetoc_1jend9ov782\">Geofence</a></li>\n<li><a href=\"#mcetoc_1jend9ov783\">Nearby</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jenj0e0ovr\">Check out using the mobile app</a>\n<ul>\n<li><a href=\"#mcetoc_1jenj0e0ovs\">Check out button</a></li>\n<li><a href=\"#mcetoc_1jenj0e0ovt\">Geofence</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jenj0e0ovu\">Certificates</a></li>\n<li><a href=\"#mcetoc_1jenj0e0ovv\">Notifications</a></li>\n<li><a href=\"#mcetoc_1jenjgl3l145\">Site info</a></li>\n<li><a href=\"#mcetoc_1jenkbvej1cm\">Check-in history</a></li>\n<li><a href=\"#mcetoc_1jenkbvej1cn\">Profiles</a></li>\n<li><a href=\"#mcetoc_1jeq2ejnadq\">Additional options for some users</a>\n<ul>\n<li><a href=\"#mcetoc_1jeq2ejnads\">SOS button</a></li>\n<li><a href=\"#mcetoc_1jeq2ejnadr\">Evacuate button</a></li>\n<li><a href=\"#mcetoc_1jffdf0sk8\">Who is here</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<h2 id=\"mcetoc_1jend9ov77q\">How to download the app</h2>\n<p>Search for <strong>EVA Check-in</strong> in the relevant app store, or use the links below on your device.</p>\n<h3 id=\"mcetoc_1jend9ov77r\">iPhone</h3>\n<p><a href=\"http://evacheck.in/apple\" target=\"_blank\" rel=\"noopener\">Download EVA Check-in from the App Store</a>.</p>\n<h3 id=\"mcetoc_1jend9ov77s\">Android</h3>\n<p><a href=\"http://evacheck.in/android\" target=\"_blank\" rel=\"noopener\">Download EVA Check-in from Google Play</a>.</p>\n<h2 id=\"mcetoc_1jend9ov77t\">App settings</h2>\n<h3 id=\"mcetoc_1jend9ov77u\">Location access for automatic check-in</h3>\n<p>When prompted, allow location access. For geofencing to work, set location access to <strong>Always</strong> on iPhone or <strong>Allow all the time</strong> on Android.</p>\n<h4>Location and privacy</h4>\n<p>If you opt in to location features, EVA Check-in uses your location only to decide whether a check-in or check-out event should be triggered. For more information, see the <a href=\"https://www.evacheckin.com/privacy-policy\" target=\"_blank\" rel=\"noopener noreferrer\">EVA Check-in privacy policy</a>.</p>\n<p>Your location is used by the EVA Check-in app in the background. This permission is required for the feature to work. EVA Check-in does not store this information or make it visible to administrators or other users.</p>\n<h3 id=\"mcetoc_1jend9ov77v\">Notifications</h3>\n<p>When prompted, allow notifications so you receive important messages during events such as evacuations.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_1d25bc7b-0338-44fe-851e-1c1dde88f701.png\" alt=\"Example EVA Check-in notification on a mobile phone.\" width=\"400\" height=\"763\"></div>\n<p>If you need to check or change app settings later, use the menu in the top-right corner of the app.</p>\n<p><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Screenshot%202025-12-18%20at%2011.33.27%E2%80%AFam.png?width=1000&amp;height=\" alt=\"EVA Check-in app menu.\" width=\"400\"><br><br><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Check-in%20settings.png?width=&amp;height=1000\" alt=\"EVA Check-in settings screen.\" width=\"400\"></p>\n<h2 id=\"mcetoc_1jend9ov780\">Check in using the mobile app</h2>\n<p>There are 3 ways to check in using the mobile app.</p>\n<h3 id=\"mcetoc_1jend9ov781\">QR code</h3>\n<ol>\n<li>Open the app.</li>\n<li>Select <strong>Scan QR</strong> to scan the QR code displayed on the poster or kiosk.</li>\n<li>Complete the check-in details.</li>\n</ol>\n<h3 id=\"mcetoc_1jend9ov782\">Geofence</h3>\n<p>At geofence-enabled sites, use your device location features to check in automatically when you arrive. <a href=\"https://help.evacheckin.com/article/getting-started-with-geofences\" target=\"_blank\" rel=\"noopener\">Learn how geofencing works</a>.</p>\n<h3 id=\"mcetoc_1jend9ov783\">Nearby</h3>\n<p>If the app detects a nearby check-in location, a <strong>Nearby</strong> button appears. Select it to verify the site and start check-in.</p>\n<h2 id=\"mcetoc_1jenj0e0ovr\">Check out using the mobile app</h2>\n<p>There are 2 ways to check out of a site using the mobile app.</p>\n<h3 id=\"mcetoc_1jenj0e0ovs\">Check out button</h3>\n<p>On the Check-ins screen, select <strong>Check out</strong> when you leave a site.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_baa030d8-2ff0-4759-8dd6-704ead235dd7.png\" alt=\"Check out button on the EVA Check-in app.\" width=\"400\"></div>\n<h3 id=\"mcetoc_1jenj0e0ovt\">Geofence</h3>\n<p>At geofence-enabled sites, EVA Check-in can check you out automatically when your phone detects that you have left the geofence.</p>\n<p>For this to work, allow background location access and keep <strong>Auto check out</strong> enabled for the location. If automatic check-out does not work, select <strong>Check out</strong> from the Check-ins screen.</p>\n<p>See <a href=\"https://help.evacheckin.com/article/geofencing-troubleshooting\" target=\"_blank\" rel=\"noopener\">Geofencing: Troubleshooting</a> for help with location permissions, battery settings, and connectivity.</p>\n<h2 id=\"mcetoc_1jenj0e0ovu\">Certificates</h2>\n<p>View your certificates, such as induction and health and safety certificates, across all sites from the <strong>Certificates</strong> tab. Filter by certificate type, company, site, and expiry.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_71b4d7ae-dd7e-4e22-a3cd-a610d4709bef.png\" alt=\"Certificates tab in the EVA Check-in app.\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jenj0e0ovv\">Notifications</h2>\n<p>The Notifications tab gives you access to notifications sent while you are on site, including daily alerts and emergency notifications.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_5b0c7a8d-f488-49f0-a5b4-ad58a4b977d4.png\" alt=\"Notifications tab in the EVA Check-in app.\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jenjgl3l145\">Site info</h2>\n<p>Access <strong>Site info</strong> from the Check-ins tab.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_520e10f9-0ee0-4120-b548-b33bc9e0aa15.png\" alt=\"Site info option in the EVA Check-in app.\" width=\"400\"></div>\n<p>This is where you can view essential information for your visit to site.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_08ea2cd6-7ba4-4acf-ace7-5c1f58f5c888.png\" alt=\"Example site information in the EVA Check-in app.\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jenkbvej1cm\">Check-in history</h2>\n<p>To see a record of recent check-ins, select <strong>History</strong> from the menu.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_03764ee7-1097-4df1-a486-31a82e6796b5.png\" alt=\"Check-in history in the EVA Check-in app.\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jenkbvej1cn\">Profiles</h2>\n<p>If you need to check in with a group, such as family with children, or work across multiple organisations with different details, you can create a separate profile for each person or identity.</p>\n<p>Go to <strong>Profiles</strong> in the menu and select <strong>+ Create</strong>.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_ed835f8a-d80e-4c31-bd65-1a391a7bfa81.png\" alt=\"Profiles menu in the EVA Check-in app.\" width=\"400\"></div>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_5db613f9-7921-468b-b64a-14efb4696b40.png\" alt=\"Create a profile in the EVA Check-in app.\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jeq2ejnadq\">Additional options for some users</h2>\n<p>Users with special permissions may see additional buttons on the check-in screen and an additional menu item.</p>\n<div><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Checkin%20additional%20options.png?width=&amp;height=1000\" alt=\"Additional options available to users with special permissions.\"></div>\n<ul>\n<li>You must have the relevant <a href=\"https://help.evacheckin.com/article/authenticated-visitors\" target=\"_blank\" rel=\"noopener\">permissions</a> assigned by the administrator of the organisation you are checking in at.</li>\n<li>You must complete a one-time device verification step. <a href=\"https://help.evacheckin.com/article/authenticated-visitors\" target=\"_blank\" rel=\"noopener\">Learn more about authenticated visitors</a>.</li>\n</ul>\n<h3 id=\"mcetoc_1jeq2ejnads\">SOS button</h3>\n<h4>Feature coming soon, available to preview on request</h4>\n<p>This button will allow you to trigger an SOS from the mobile app. Contact us for more information.</p>\n<h3 id=\"mcetoc_1jeq2ejnadr\">Evacuate button</h3>\n<p>This allows evacuation wardens to start an evacuation directly from the mobile app. <a href=\"https://help.evacheckin.com/article/evacuations\" target=\"_blank\" rel=\"noopener\">Learn more about evacuations</a>.</p>\n<h3 id=\"mcetoc_1jffdf0sk8\">Who is here</h3>\n<p>This allows users with the <strong>Who is here</strong> permission to see who is currently on site.</p></body></html>","description":"Download and use the EVA Check-in mobile app to check in, check out, manage profiles, view site information, and receive notifications.","isMarkdown":false,"publishedOnUtc":"2026-08-23T22:08:21.993095","modifiedOnUtc":"2025-12-15T23:40:21.4967768"}