{"versionId":"d3d6affc-f759-4467-42af-08de58883139","articleId":"f9216aab-2aad-4274-d054-08de3c334ff5","title":"EVA Check-in mobile app","tags":["mobile","All articles"],"content":"<html><head></head><body><p>The free EVA&nbsp;Check-in mobile app makes checking in fast, easy and secure for visitors, contractors and staff. Read this guide to learn how to download and use the mobile app.<br><span style=\"background-color: #f1c40f;\">Note this is the guide to mobile app version 3.0 scheduled to be released 27 January 2026.</span></p>\n<div class=\"mce-toc\">\n<h2>In this guide...</h2>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov77q\">How to download the app&nbsp;</a>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov77r\">iOS (iPhone)</a></li>\n<li><a href=\"#mcetoc_1jend9ov77s\">Android</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jend9ov77t\">App settings</a>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov77u\">Location access for auto check-in</a></li>\n<li><a href=\"#mcetoc_1jend9ov77v\">Notifications</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jend9ov780\">Checking in on the mobile app</a>\n<ul>\n<li><a href=\"#mcetoc_1jend9ov781\">QR code</a></li>\n<li><a href=\"#mcetoc_1jend9ov782\">Geofence</a></li>\n<li><a href=\"#mcetoc_1jend9ov783\">Nearby</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jenj0e0ovr\">Checking out on the mobile app</a>\n<ul>\n<li><a href=\"#mcetoc_1jenj0e0ovs\">Check out button</a></li>\n<li><a href=\"#mcetoc_1jenj0e0ovt\">Geofence</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jenj0e0ovu\">Certificates</a></li>\n<li><a href=\"#mcetoc_1jenj0e0ovv\">Notifications</a></li>\n<li><a href=\"#mcetoc_1jenjgl3l145\">Site info</a></li>\n<li><a href=\"#mcetoc_1jenkbvej1cm\">Check-in history</a></li>\n<li><a href=\"#mcetoc_1jenkbvej1cn\">Profiles</a></li>\n<li><a href=\"#mcetoc_1jeq2ejnadq\">Additional options for some users</a>\n<ul>\n<li><a href=\"#mcetoc_1jeq2ejnads\">1. SOS button</a></li>\n<li><a href=\"#mcetoc_1jeq2ejnadr\">2. Evacuate button</a></li>\n<li><a href=\"#mcetoc_1jffdf0sk8\">3. Who is here</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<h2 id=\"mcetoc_1jend9ov77q\">How to download the app&nbsp;</h2>\n<p>Search for \"EVA Check-in\" in the relevant app store, or click the links below on your device.</p>\n<h3 id=\"mcetoc_1jend9ov77r\">iOS (iPhone)</h3>\n<p><a href=\"http://evacheck.in/apple\" target=\"_blank\" rel=\"noopener\">Download from the App Store</a>.</p>\n<h3 id=\"mcetoc_1jend9ov77s\">Android</h3>\n<p><a href=\"http://evacheck.in/android\" target=\"_blank\" rel=\"noopener\">Download from Google Play</a></p>\n<h2 id=\"mcetoc_1jend9ov77t\">App settings</h2>\n<h3 id=\"mcetoc_1jend9ov77u\">Location access for auto check-in</h3>\n<p>When prompted, allow Location access. For geofencing to work, set Location to “Always” or “Allow all the time” so geofence (auto) check‑in/out works correctly.&nbsp;</p>\n<h4>Location and privacy</h4>\n<p>If you are a mobile app user and have opted in, EVA Check-in doesn’t store your location or use it for anything other than to decide if a check-in or out event should be triggered. For more details, see the&nbsp;<a href=\"https://www.evacheckin.com/privacy-policy\" target=\"_blank\" rel=\"noopener noreferrer\">EVA Check-in privacy policy</a>.</p>\n<p>Your location will be used by the EVA app in the background. This permission is required for the app features to work and Apple and Android will remind you from time-to-time that the app is doing this. EVA Check-in does not store this information and it is not visible to administrators or users of the EVA product.</p>\n<h3 id=\"mcetoc_1jend9ov77v\">Notifications</h3>\n<p>When prompted, allow notifications (informational updates) so you get important messages during events like evacuations.&nbsp;</p>\n<p>For example:</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_1d25bc7b-0338-44fe-851e-1c1dde88f701.png\" width=\"400\" height=\"763\"></div>\n<p>&nbsp;</p>\n<p>If you need to check or change your app&nbsp;settings later, you can do so at any time via the menu on the top right of the app:</p>\n<p><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Screenshot%202025-12-18%20at%2011.33.27%E2%80%AFam.png?width=1000&amp;height=\" width=\"400\"><br><br><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Check-in%20settings.png?width=&amp;height=1000\" width=\"400\"></p>\n<h2 id=\"mcetoc_1jend9ov780\">Checking in on the mobile app</h2>\n<p>There are three ways to check in using the mobile app</p>\n<h3 id=\"mcetoc_1jend9ov781\">QR code</h3>\n<ul>\n<li>Open the app</li>\n<li>Click Scan QR to scan the QR code displayed on the poster or kiosk using your device's camera</li>\n<li>Complete check-in details</li>\n</ul>\n<h3 id=\"mcetoc_1jend9ov782\">Geofence</h3>\n<p>On geofence-enabled sites, use your device's location features to check in automatically when you arrive at a location.&nbsp;<a href=\"https://help.evacheckin.com/article/getting-started-with-geofences\" target=\"_blank\" rel=\"noopener\">Learn more</a></p>\n<h3 id=\"mcetoc_1jend9ov783\">Nearby</h3>\n<p>If a nearby check-in location is detected, a \"nearby\" button appears on the mobile app, and you can click this to verify the site and initiate check-in.</p>\n<h2 id=\"mcetoc_1jenj0e0ovr\">Checking out on the mobile app</h2>\n<p>There are two ways to check out of a site using the mobile app:</p>\n<h3 id=\"mcetoc_1jenj0e0ovs\">Check out button</h3>\n<p>On the Check-ins screen, click <strong>Check out </strong>when you leave a site:</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_baa030d8-2ff0-4759-8dd6-704ead235dd7.png\" width=\"400\"></div>\n<p>&nbsp;</p>\n<h3 id=\"mcetoc_1jenj0e0ovt\">Geofence</h3>\n<p>On geofence-enabled sites, check out automatically when you exit the geofence, using your device's location features.</p>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1jenj0e0ovu\">Certificates</h2>\n<p>View all of your certificates (e.g. induction, health &amp; safety) across all sites from the&nbsp;Certificates tab. Filter by certificate type, company, site and expiry.</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_71b4d7ae-dd7e-4e22-a3cd-a610d4709bef.png\" width=\"400\"></div>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1jenj0e0ovv\">Notifications</h2>\n<p>The notifications tab provides easy access to all notifications sent to you while on-site - including daily alerts and emergency notifications.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_5b0c7a8d-f488-49f0-a5b4-ad58a4b977d4.png\" width=\"400\"></div>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1jenjgl3l145\">Site info</h2>\n<p>Access Site info via the Check-ins tab</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_520e10f9-0ee0-4120-b548-b33bc9e0aa15.png\" width=\"400\"></div>\n<p>&nbsp;</p>\n<p>This is where you can view any essential&nbsp;information for your visit to site, for example -&nbsp;</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_08ea2cd6-7ba4-4acf-ace7-5c1f58f5c888.png\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jenkbvej1cm\">Check-in history</h2>\n<p>To see a record of recent check ins, go to <strong>History</strong> on the menu:</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_03764ee7-1097-4df1-a486-31a82e6796b5.png\" width=\"400\"></div>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1jenkbvej1cn\">Profiles</h2>\n<p>If you need to check in with a group (e.g. family with children), or work across multiple organisations and have different details for each, you can set up a separate profile for each person/identity.</p>\n<p>To do this, go to <strong>Profiles</strong> on the menu and click <strong>+ Create<br></strong></p>\n<div><strong><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_ed835f8a-d80e-4c31-bd65-1a391a7bfa81.png\" width=\"400\"></strong></div>\n<p><strong>&nbsp;</strong></p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_eva-check-in-mobile-app_5db613f9-7921-468b-b64a-14efb4696b40.png\" width=\"400\"></div>\n<h2 id=\"mcetoc_1jeq2ejnadq\">Additional options for some users</h2>\n<p>Users with special permissions may see additional buttons on the check-in screen, and an additional menu item:</p>\n<div><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Checkin%20additional%20options.png?width=&amp;height=1000\"></div>\n<p>&nbsp;</p>\n<ul>\n<li>You must have the relevant <a href=\"https://help.evacheckin.com/article/authenticated-visitors\" target=\"_blank\" rel=\"noopener\">permissions</a> assigned to you by the admin of the&nbsp;organisation you're checking in at</li>\n<li>You must have completed a one-time device verification step. <a href=\"https://help.evacheckin.com/article/authenticated-visitors\" target=\"_blank\" rel=\"noopener\">Learn more</a></li>\n</ul>\n<h3 id=\"mcetoc_1jeq2ejnads\">1. SOS button</h3>\n<h4>feature coming soon, available to preview on request</h4>\n<p>This button will allow you to trigger an SOS from the mobile app with just one click. Contact us for more information.</p>\n<h3 id=\"mcetoc_1jeq2ejnadr\">2. Evacuate button</h3>\n<p>This allows evacuation wardens to start an evacuation directly from the mobile app. <a href=\"https://help.evacheckin.com/article/evacuations\" target=\"_blank\" rel=\"noopener\">Learn more</a></p>\n<h3 id=\"mcetoc_1jffdf0sk8\">3. Who is here</h3>\n<p>This allows users with the Who is here permission to see who is currently on site.</p></body></html>","description":"","isMarkdown":false,"publishedOnUtc":"2026-01-21T04:37:14.9530254","modifiedOnUtc":"2025-12-15T23:40:21.4967768"}