{"versionId":"71e9fe63-7571-431e-278c-08def3604858","articleId":"8553ea2b-474f-43be-97c4-08dad11575da","title":"Evacuations","tags":["evacuation","All articles"],"content":"<html><head></head><body><p>EVA Check-in helps you run evacuation drills and real evacuations, account for everyone on site, coordinate wardens in real time, and keep a record for reporting and compliance.</p>\n<div class=\"mce-toc\">\n<h2>Quick links</h2>\n<ul>\n<li><a href=\"#mcetoc_1gj05l6e24i\">Quick guide - run an evacuation drill in EVA Check-in</a>\n<ul>\n<li><a href=\"#mcetoc_1japd5t5t54\">Set-up steps</a></li>\n<li><a href=\"#mcetoc_1japd5t5t55\">Evacuation steps</a></li>\n<li><a href=\"#mcetoc_1japd5t5t56\">After the evacuation</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1jlim8m4u9\">Running an evacuation - detailed guide</a>\n<ul>\n<li><a href=\"#mcetoc_1gj07q2q469\">Start an evacuation</a></li>\n<li><a href=\"#mcetoc_1gj09dle2br\">Use multiple wardens&nbsp;</a></li>\n<li><a href=\"#mcetoc_1gj090tok85\">Send updates during an evacuation</a></li>\n<li><a href=\"#mcetoc_1gj090tok85\">Individuals can mark themselves as safe</a></li>\n<li><a href=\"#mcetoc_1gj096puk8o\">Monitor an evacuation&nbsp;</a></li>\n<li><a href=\"#mcetoc_1gj096puk8p\">End or reopen an evacuation</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1gj090tok86\">Evacuation reports&nbsp;</a></li>\n</ul>\n</div>\n<h2 id=\"mcetoc_1gj05l6e24i\">Quick guide - run an evacuation drill in EVA Check-in</h2>\n<h3 id=\"mcetoc_1japd5t5t54\">Set-up steps</h3>\n<p>1. Set up evacuation alerts</p>\n<p>Set up messages ready to send to anyone who's checked in. This might include:</p>\n<ul>\n<li>a warning that a drill is planned for that day</li>\n<li>evacuation/assembly instructions once the drill (or real evacuation) is under way</li>\n</ul>\n<p>Go to&nbsp;<a href=\"https://my.evacheckin.com/site_information/options\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https://my.evacheckin.com/site_information/options\">Site information &gt; Options &gt; On-site alerts</a> to set up these alert messages and method.</p>\n<p>Make sure to select the <strong>Evacuation</strong> category for your message to ensure it's available when you start an evacuation.</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_637e1452-149a-4b21-bcad-0b996ec811f4.png\" width=\"800\"></div>\n<p>&nbsp;</p>\n<p>2. Make sure your wardens have the EVA mobile app installed on their device. This is the recommended method for easiest evacuations.</p>\n<p>3.&nbsp;In the EVA Check-in portal, grant wardens the \"Evacuation Warden\" permission on the site/s they are wardens for (via&nbsp;<a href=\"https://my.evacheckin.com/customer/visitor_profiles\" target=\"_blank\" rel=\"noopener\">Overview &gt; Visitor&nbsp;profiles</a>). This allows them to start evacuations in the mobile app.&nbsp;<br><strong>Note:</strong>&nbsp;Wardens may need to complete a&nbsp;<strong>one-time device verification</strong>&nbsp;before the&nbsp;<strong>Evacuate</strong>&nbsp;button appears.&nbsp;<a href=\"https://help.evacheckin.com/article/authenticated-visitors\" target=\"_blank\" rel=\"noopener\">Learn more</a>.</p>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_f818337e-45dc-4752-abaa-9b3f7613156b.png\" width=\"600\"></div>\n<p>&nbsp;</p>\n<p>4. Set up Evacuation warden alerts at <a href=\"https://my.evacheckin.com/site_information/options\" target=\"_blank\" rel=\"noopener\">Site information &gt; Options &gt; On-site alerts</a> - choose your alert methods and specify a default message.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_2c7e2419-08bd-42b7-97c9-f35d6fa46a32.png\" width=\"600\"></div>\n<p>&nbsp;</p>\n<h3 id=\"mcetoc_1japd5t5t55\">Evacuation steps</h3>\n<h4 id=\"mcetoc_1gj05l6e24l\">1. Sound the alarm and start the evacuation</h4>\n<p>In the mobile app - tap the <strong>Evacuate</strong> button</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_6e7b5fcd-7e9b-4791-9af8-25ea1dd8d1b8.png\" width=\"600\"></div>\n<p>You may need to choose a site and/or zone after tapping <strong>Evacuate</strong>. This in only relevant if you are an evacuation warden for more than one site, or if your site uses zones.</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_f7ba20e3-f1a9-45c5-9f45-fe7bcaacd8cc.png\" alt=\"Choose site\" width=\"600\"></div>\n<p>&nbsp;</p>\n<p>2. When you confirm the evacuation, a message is sent to all checked-in people.</p>\n<ul>\n<li>The default shown is your first evacuation category alert.&nbsp;</li>\n<li>If you have more than one evacuation alert saved - for example evacuation vs shelter in place instructions - you can select your preferred message via the drop-down selector.</li>\n</ul>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_8b5bdc83-573e-4b7d-aef2-cc5da1a37d25.png\" width=\"600\"></div>\n<h4 id=\"mcetoc_1gj05l6e24m\">3. Clear the area</h4>\n<p>Wardens clear their areas and go to the muster points they’re responsible for.</p>\n<h4 id=\"mcetoc_1gj05l6e24n\">4. Account for everyone</h4>\n<ul>\n<li>Wardens check people off the EVA Check-in register. It doesn’t matter which warden or muster point, the list is updated in real-time.<strong>‍ </strong></li>\n<li>If you have sent a notification message to everyone checked in, they will also get the option to self-account.</li>\n<li>Anyone who needs assistance is clearly identified with a red/white + symbol.</li>\n</ul>\n<p><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Evac%20in%20progress.png?width=&amp;height=1000\"></p>\n<h4 id=\"mcetoc_1gj05l6e24o\">5. Is anyone missing?</h4>\n<p>Once everyone at the muster points is accounted for, wardens can review the list to see if anyone is missing. Wardens can then broadcast SMS (see 1 above) or call individuals to confirm their whereabouts, directly from the evacuation list.</p>\n<h4 id=\"mcetoc_1gj05l6e24p\">6. End evacuation and record notes</h4>\n<p>When the evacuation is complete, mark it closed.&nbsp;Use the notes section to record any people allowed to keep working during the drill and any issues/areas for improvement.</p>\n<p><strong>‍</strong></p>\n<h3 id=\"mcetoc_1japd5t5t56\">After the evacuation</h3>\n<h4 id=\"mcetoc_1gj05l6e24q\">7. Report compliance</h4>\n<p>Run an&nbsp;<a href=\"https://my.evacheckin.com/reports/evacuations\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https://my.evacheckin.com/reports/evacuations\">evacuation report</a>&nbsp;to demonstrate compliance and report results (eg to Fire &amp; Emergency).&nbsp;</p>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1jlim8m4u9\">Running an evacuation - detailed guide</h2>\n<h3 id=\"mcetoc_1gj07q2q469\">Start an evacuation</h3>\n<p>There are 4 ways to start an evacuation.&nbsp;</p>\n<h4 id=\"mcetoc_1gj09dle2bo\">On the EVA Check-in mobile app (recommended)</h4>\n<ul>\n<li>This requires a <a href=\"https://help.evacheckin.com/article/authenticated-visitors\" target=\"_blank\" rel=\"noopener\">special permission</a> (set up in advance). For special permissions to work, the wardens must complete a one-time verification step to confirm their identity and device.&nbsp;</li>\n<li>Tap the <strong>Evacuate</strong> button to start an evacuation</li>\n<li>You'll see and be able to join any active evacuations -&nbsp;e.g. if another warden has already started the evacuation.\n<ul>\n<li>Tap <strong>Start evacuation</strong> to start a new evacuation</li>\n<li>Tap <strong>Open</strong> to join an existing evacuation<br><div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_059518f6-315f-44be-977b-dbe96f9f1e19.png\" width=\"600\"></div></li>\n</ul>\n</li>\n<li>Select site and zone if relevant</li>\n<li>Review the alert message that will be sent</li>\n<li>Tap C<strong>onfirm</strong> to alert all checked in people that an evacuation is under way.</li>\n</ul>\n<h4>Via the admin portal – on your desktop</h4>\n<ul>\n<li>Go to the Evacuation menu</li>\n<li>Choose either site or zone and start the evacuation</li>\n<li>You are presented with a QR code. Scan this with your phone camera to transfer the evacuation to your phone – or can continue using the portal</li>\n</ul>\n<h4 id=\"mcetoc_1gj09dle2bp\">On your phone (web)</h4>\n<ul>\n<li>Go to&nbsp;<a title=\"Original URL: https://my.evacheckin.com/evacuate. Click or tap if you trust this link.\" href=\"https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.evacheckin.com%2Fevacuate&amp;data=05%7C01%7Ckate.doherty%40theta.co.nz%7C072acd562cf246131c3a08dac36ae74d%7Cd1af847b2ce144cbbb50d5802bb43c8b%7C0%7C0%7C638037161163131451%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=PSqd%2FR3FvxeuXBhEncRMfsR%2BXqjAFuihYGc134dIIY4%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener noreferrer\" data-linkindex=\"1\" data-auth=\"Verified\">https://my.evacheckin.com/evacuate</a> (we suggest you bookmark this if you are a warden)</li>\n<li>Choose either site or zone and start the evacuation</li>\n<li>You are presented with a QR code. If you are with another warden they can scan this QR code to share the evacuation duties.&nbsp;</li>\n<li>Else tap Open to start</li>\n</ul>\n<h4 id=\"mcetoc_1gj09dle2bq\">Via the EVA Kiosk</h4>\n<ul>\n<li>Open the Kiosk settings by triple tapping bottom left and entering the device pin</li>\n<li>Select Evacuation and choose the site or zone and start.</li>\n<li>You are presented with a QR code. &nbsp;Scan to transfer the evacuation to your phone (useful if the kiosk is secured in a stand) – or you can continue using the tablet</li>\n</ul>\n<h3 id=\"mcetoc_1gj09dle2br\">Use multiple wardens&nbsp;</h3>\n<p>On larger sites it is common to have multiple wardens coordinate the evacuation. Evacuations via the mobile app manage this seamlessly.</p>\n<ul>\n<li>As people are accounted for, the evacuation list updates in real-time across devices</li>\n<li>Other wardens are notified when an evacuation is started, and can join it via the notification. Make sure you have set up your Evacuation warden alert - at&nbsp;<a href=\"https://my.evacheckin.com/site_information/options?tab=8\" target=\"_blank\" rel=\"noopener\">Site information &gt; Options &gt; On-site alerts</a></li>\n<li>If an evacuation is already in progress on a site, a new one won't be started</li>\n<li>You can see in real-time any alerts that have been sent by other wardens</li>\n</ul>\n<h3 id=\"mcetoc_1gj090tok85\">Send updates during an evacuation</h3>\n<ul>\n<li>You can send alerts to all people in the evacuation using EVA’s broadcast messaging. SMS and push notifications are supported.</li>\n<li>Pre-save messages in advance with instructions of where to go and what to do. Go to <a href=\"https://my.evacheckin.com/site_information/options\">Site information &gt; Options &gt; On-site alerts &gt; Ad-hoc alerts</a> to do this.</li>\n<li>Use the Evacuation category for any messages you want to be available when starting or managing an evacuation</li>\n<li>Send messages to all, or only accounted or unaccounted for</li>\n<li>Need to get hold of an individual? Tap the call button to call them directly (you must have collected their phone number at check-in and be running the evacuation on a device with calling capabilities)</li>\n</ul>\n<h3 id=\"mcetoc_1gj090tok85\">Individuals can mark themselves as safe</h3>\n<ul>\n<li>Alerts sent during an evacuation will include a link to respond. The checked-in people can indicate they are safe and optionally leave additional details<br><br>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_47a828ad-cd57-4f18-9d8c-528217bbcfe9.png\" width=\"493\" height=\"974\"></div>\n</li>\n<li>Submit the response. Your status and any additional details will be available to the evacuation wardens<br><br>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_6a6c104d-94d9-4dd5-9b88-80a1e909e052.png\" width=\"662\" height=\"240\"></div>\n<br><br></li>\n</ul>\n<h3 id=\"mcetoc_1gj096puk8o\">Monitor an evacuation&nbsp;</h3>\n<p>During an evacuation, EVA updates in real time so wardens can:</p>\n<ul>\n<li>see who has been accounted for</li>\n<li>see who still needs to be accounted for</li>\n<li>see who last sent an alert</li>\n<li>view the date and time of the latest alert</li>\n<li>identify anyone who needs assistance</li>\n</ul>\n<p>Any in-progress evacuations can be monitored from the mobile app or <a href=\"https://my.evacheckin.com/evacuate\">https://my.evacheckin.com/evacuate</a></p>\n<p><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Evac%20in%20progress.png?width=&amp;height=1000\"></p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_dd9e5808-5ff5-4e97-a988-fd49de1dcaff.png\" width=\"697\" height=\"430\"></div>\n<h3 id=\"mcetoc_1gj096puk8p\">End or reopen an evacuation</h3>\n<ul type=\"disc\">\n<li>Once you have finished evacuating you can tap<strong> End evacuation</strong> and record whether it was a drill and any additional comments.</li>\n<li>Any recently completed evacuations can be reopened from the mobile app or from <a href=\"https://my.evacheckin.com/evacuate\">https://my.evacheckin.com/evacuate</a>&nbsp;<br>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_evacuations_57903b8d-8d7c-4885-8240-b5d58612c206.png\"></div>\n</li>\n</ul>\n<h2 id=\"mcetoc_1gj090tok86\">Evacuation reports&nbsp;</h2>\n<p>Analyse and share reports of your evacuations and drills</p>\n<ul type=\"disc\">\n<li>The EVA Check-in portal has a full <a title=\"Evacuation reports\" href=\"https://my.evacheckin.com/reports/evacuations\" target=\"_blank\" rel=\"noopener\">history of your evacuations.&nbsp;</a></li>\n<li>The summary includes site and zone, start and end times, whether it was a drill or not and totals for people accounted (and unaccounted)&nbsp;</li>\n<li>This can be exported to Excel (csv) as needed</li>\n</ul>\n<p>&nbsp;</p></body></html>","description":"Run evacuation drills and real evacuations in EVA Check-in, account for everyone on site, coordinate wardens, send alerts, and export evacuation reports.","isMarkdown":false,"publishedOnUtc":"2026-08-12T22:36:47.5607479","modifiedOnUtc":"2022-11-28T22:27:39.210861"}