{"versionId":"bbccfe0c-9993-4605-ec3e-08dec022b989","articleId":"de89d5a1-c21a-4e14-3b01-08db707448fe","title":"Images and files in EVA Check-in","tags":["file upload","All articles"],"content":"<html><head></head><body><p>You can upload image and PDF files for display and use in your check-in experience.</p>\n<p>Uploaded files also get their own QR code, which can be printed for easy viewing/downloading of files. This can be useful for:</p>\n<ul>\n<li>providing links to documents,&nbsp; instruction manuals for office or site equipment - print your file's QR code on a sticker, and stick it on the equipment</li>\n<li>paperless, always accessible documentation</li>\n</ul>\n<div class=\"mce-toc\">\n<h2>Quick links</h2>\n<ul>\n<li><a href=\"#mcetoc_1h3dgc797d6\">Supported file types &amp; sizes</a></li>\n<li><a href=\"#mcetoc_1h3dgc797d7\">How to upload files</a></li>\n<li><a href=\"#mcetoc_1h3dgc797d8\">Using files in EVA Check-in</a>\n<ul>\n<li><a href=\"#mcetoc_1h3dgc797d9\">Add a feature image to your check-in kiosk</a></li>\n<li><a href=\"#mcetoc_1h3dgc797da\">Add images and files to your custom check-in process or on-site info</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1h3dgc797db\">Get QR for file</a>\n<ul>\n<li><a href=\"#mcetoc_1h3dgc797dc\">Change your linked file without changing the QR</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<h2 id=\"mcetoc_1h3dgc797d6\">Supported file types &amp; sizes</h2>\n<ul>\n<li>PDF files - max size 75MB</li>\n<li>image files (png, jpg, gif) - max size 5MB</li>\n</ul>\n<h2 id=\"mcetoc_1h3dgc797d7\">How to upload files</h2>\n<p>❗️ Make sure that you are happy with the file name, as it can't be changed once uploaded</p>\n<p>➕ Navigate to&nbsp;<a href=\"https://my.evacheckin.com/customer/files\">Overview &gt; Files</a> and click +Upload file</p>\n<p><strong>N️EW!</strong> You can also upload files in situ, wherever they are used in the portal&nbsp;</p>\n<h2 id=\"mcetoc_1h3dgc797d8\">Using files in EVA Check-in</h2>\n<p>There are several ways that files can be used to enhance the check-in experience</p>\n<h3 id=\"mcetoc_1h3dgc797d9\">Add a feature image to your check-in kiosk</h3>\n<p>To theme your kiosk, go to the <a href=\"https://my.evacheckin.com/site_information/options?tab=7\">Theme tab on Site information &gt; Options</a>. Recommended aspect ratio for a feature image is 16:9 (landscape) 9:16 (portrait).</p>\n<h3 id=\"mcetoc_1h3dgc797da\">Add images and files to your custom check-in process or on-site info</h3>\n<p>Files can be added to a process, screen or message wherever you see the add file button -&nbsp;</p>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/add%20file%20button.png?width=1000&amp;height=\"></p>\n<p>When you click, you'll get the option to select from the files you've already uploaded, or add a new image:</p>\n<p><img src=\"https://portal.helpfruit.com/api/images/5011149bf4b549fdca2008d81d82c9c1/files/add%20image.png?width=1000&amp;height=\"></p>\n<p>Use files to display a map, site plan, diagram, document, procedure or other information as part of your&nbsp;<a href=\"https://help.evacheckin.com/article/custom-processes\" target=\"_blank\" rel=\"noopener\">check-in process</a>. They can also be used in <a href=\"https://help.evacheckin.com/article/on-site-forms-and-information\" target=\"_blank\" rel=\"noopener\">on-site forms &amp; info</a>.</p>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1h3dgc797db\">Get QR for file or document</h2>\n<p>All files you upload in EVA Check-in get their own link and QR code. View and download the QR code for your file by clicking the QR icon:<br><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/QR%20button.png?width=1000&amp;height=\"></p>\n<p>You'll then see a preview of your file, as well as a QR code, a link to download it for printing, and, at the bottom of the page, a short link.</p>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/QR-to-file.png?width=1000&amp;height=\"></p>\n<p>&nbsp;</p>\n<p>Download&nbsp;the QR code to print stickers or labels that you can attach to equipment, for easy access to relevant documentation, help guides, SOPs, instruction manuals and more.</p>\n<p>You may wish to add a title or further info to your printed QR code, so it's clear what people should do with it (eg \"scan me for instructions\").</p>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/QR%20code%20for%20files.png?width=1000&amp;height=\"></p>\n<h3 id=\"mcetoc_1h3dgc797dc\">Change your linked file without changing the QR</h3>\n<p>It's possible to update the file your QR code links to, without changing the QR code. No need to re-print those stickers!</p>\n<p>To do this, ensure that your new file has the SAME FILENAME as the file you want to replace, before you upload it.</p>\n<p>So if your existing file is called \"SWP-forklift.pdf\" your new file also needs to have that name when you upload it. You can't change the name after upload.</p>\n<p>&nbsp;</p></body></html>","description":"","isMarkdown":false,"publishedOnUtc":"2026-06-03T01:21:25.4574076","modifiedOnUtc":"2023-06-19T03:21:34.6080795"}