{"versionId":"04c36c6e-726e-422e-df9c-08ded7d87211","articleId":"ac6306e1-70f2-4cd6-21b9-08dbaf602a6d","title":"Reporting","tags":["reporting","All articles"],"content":"<html><head></head><body><p>Reporting helps you manage your visitors - highlighting real-time and historical data.</p>\n<div class=\"mce-toc\">\n<h2>Table of Contents</h2>\n<ul>\n<li><a href=\"#mcetoc_1h9ndhac719c\">Real-time reports</a>\n<ul>\n<li><a href=\"#mcetoc_1jbgkpt8p2c\">How to access</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719d\">Visitor count</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719e\">Who is here&nbsp;</a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1h9ndhac719f\">Historical reports</a>\n<ul>\n<li><a href=\"#mcetoc_1jbgkpt8p2d\">How to access</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719g\">Activity log</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719h\">Process and forms logs</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719i\">Audit log</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719j\">Evacuations</a></li>\n<li><a href=\"#mcetoc_1h9ndhac719k\">Data access log</a></li>\n<li><a href=\"#mcetoc_1jbglr1qa6n\">Sign-off forms</a></li>\n<li><a href=\"#mcetoc_1jbglr1qa6o\">Notification logs </a></li>\n</ul>\n</li>\n<li><a href=\"#mcetoc_1h9ndhac719l\">Viewing and filtering reports</a></li>\n</ul>\n</div>\n<h2 id=\"mcetoc_1h9ndhac719c\">Real-time reports</h2>\n<h3 id=\"mcetoc_1jbgkpt8p2c\">How to access</h3>\n<p>View real-time reporting in the EVA portal in the Overview menu.</p>\n<p>Users with Receptionist or Customer Admin roles have access to these reports.</p>\n<h3 id=\"mcetoc_1h9ndhac719d\"><a href=\"https://my.evacheckin.com/customer/visitor_count\" target=\"_blank\" rel=\"noopener\">Visitor count</a></h3>\n<p>Total number of visitors currently checked in, by site.</p>\n<p>Also shows whether a maximum number of visitors has been set (\"Threshold\")</p>\n<ul>\n<li>If the count is under the maximum, the number is shown in green</li>\n<li>If it's on the maximum, the number is shown in orange</li>\n<li>If it's over the maximum, the number is shown in red</li>\n</ul>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Visitor%20count.png?width=1000&amp;height=\"></p>\n<h3 id=\"mcetoc_1h9ndhac719e\"><a href=\"https://my.evacheckin.com/customer/who_is_here\" target=\"_blank\" rel=\"noopener\">Who is here</a>&nbsp;</h3>\n<p>This report allows you to:</p>\n<ul>\n<li>See who is currently checked in to a site&nbsp;</li>\n<li>Check out all or selected visitors &nbsp;- using the check box on the left and the Sign out button at the bottom left of the page</li>\n<li>Print the list using the print button on the bottom right. You can filter by Site and/or Visitor type.</li>\n<li>Print labels for selected visitors. <a href=\"https://help.evacheckin.com/article/label-badge-printing\" target=\"_blank\" rel=\"noopener\">Learn more about label printing</a>.</li>\n</ul>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/who%20is%20here.png?width=1000&amp;height=\"></p>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1h9ndhac719f\">Historical reports</h2>\n<h3 id=\"mcetoc_1jbgkpt8p2d\">How to access</h3>\n<p>Other reports show activity that has happened, and appear under Reports in the menu.</p>\n<p>Users with Operations or Customer Admin roles have access to these reports.</p>\n<h3 id=\"mcetoc_1h9ndhac719g\"><a title=\"Activity log\" href=\"https://my.evacheckin.com/reports/activity_log\">Activity log</a></h3>\n<p>Shows when visitors checked in and out. Can be used to establish who was checked in on a certain day or at a certain time.</p>\n<p>Can be exported as a csv file.</p>\n<h3 id=\"mcetoc_1h9ndhac719h\"><a href=\"https://my.evacheckin.com/reports/process_log\">Process and forms logs</a></h3>\n<p>View responses to <a href=\"https://help.evacheckin.com/article/custom-processes\" target=\"_blank\" rel=\"noopener\">custom check-in</a> questions or <a href=\"https://help.evacheckin.com/article/on-site-forms-and-information\" target=\"_blank\" rel=\"noopener\">on-site forms</a>, tabulated.&nbsp;</p>\n<p>Click the check-in status icon to see the answers.</p>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/Check-in%20status.png?width=1000&amp;height=\"></p>\n<p>&nbsp;</p>\n<h3 id=\"mcetoc_1h9ndhac719i\"><a href=\"https://my.evacheckin.com/reports/audit_log\">Audit log</a></h3>\n<p>A history of all events on a check-in site. Use filters to find the information you're looking for.</p>\n<h3 id=\"mcetoc_1h9ndhac719j\"><a href=\"https://my.evacheckin.com/reports/evacuations\">Evacuations</a></h3>\n<p>A history of your evacuations and drills, which you can&nbsp;analyse and share&nbsp;</p>\n<ul type=\"disc\">\n<li>Summary includes site and zone, start and end times, whether it was a drill or not and totals for people accounted (and unaccounted)&nbsp;</li>\n<li>Can be exported to Excel (csv) as needed</li>\n</ul>\n<h3 id=\"mcetoc_1h9ndhac719k\"><a href=\"https://my.evacheckin.com/reports/data_access_log\">Data access log</a></h3>\n<div title=\"Page 10\">Records users’ access to the EVA system – activity such as revealing masked data and exporting CSV files is audited.</div>\n<div title=\"Page 10\">&nbsp;</div>\n<h3 id=\"mcetoc_1jbglr1qa6n\" title=\"Page 10\"><a href=\"https://my.evacheckin.com/reports/sign_off\" target=\"_blank\" rel=\"noopener\">Sign-off forms</a></h3>\n<div title=\"Page 10\">\n<p>See the status of your signable forms in&nbsp;<strong><a href=\"https://my.evacheckin.com/reports/sign_off\">Reports &gt; Sign-off forms</a></strong></p>\n<p>You can see&nbsp;</p>\n<ol>\n<li>Whether the form is open (ie available for signing) or closed</li>\n<li>The number of signatures on a form</li>\n<li>Click&nbsp;<strong>open form</strong>&nbsp;to see details and signatories</li>\n</ol>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/5011149bf4b549fdca2008d81d82c9c1/files/pasted_image_article_reporting_1dc7d364-a257-45e1-9484-4a9069f3e597.png\" width=\"451\" height=\"220\" border=\"0\"></div>\n<p>&nbsp;</p>\n</div>\n<div title=\"Page 10\">&nbsp;</div>\n<h3 id=\"mcetoc_1jbglr1qa6o\" title=\"Page 10\"><a href=\"https://my.evacheckin.com/reports/notification_logs\">Notification logs</a></h3>\n<div>\n<p>Notification logs provide a history of the last 14 days' notifications, and can be helpful when troubleshooting. You can filter the logs by</p>\n<ul>\n<li><strong>Recipient</strong>: Email and phone numbers</li>\n<li><strong>Category:&nbsp;</strong>the type of notification</li>\n<li><strong>Site</strong></li>\n<li><strong>Channel</strong></li>\n<li><strong>Status</strong></li>\n<li><strong>Dates</strong></li>\n</ul>\n<p>&nbsp;&nbsp;</p>\n<h2 id=\"mcetoc_1h9ndhac719l\">Viewing and filtering reports</h2>\n<p>\uD83D\uDC41️ In reports, some data is obscured by **** for privacy reasons. If you need to see the details behind the **** mask then click the ‘eye’ icon on that row to see it. The action of revealing the information is logged for auditing purposes.</p>\n<p>⚙️ Click the cog on the right of the report to select which columns to show/hide in your report.</p>\n<p><img src=\"https://portal.faqbot.nz/api/images/5011149bf4b549fdca2008d81d82c9c1/files/column%20settings%20-%20reports.png\"></p>\n</div></body></html>","description":"","isMarkdown":false,"publishedOnUtc":"2026-07-06T02:44:04.3268119","modifiedOnUtc":"2023-09-07T05:06:16.6464505"}