Evacuations

EVA's dedicated evacuation feature allows you to easily evacuate everyone on-site - including staff, visitors and contractors. 

Quick guide - how to run an evacuation drill in EVA Check-in

Set-up steps

1. Set up on-site alerts

Set up messages ready to send to anyone who's checked in. This might include:

• a warning that a drill is planned for that day
• evacuation/assembly instructions once the drill (or real evacuation) is under way

Go to Site information > Options to set up these alert messages and notification method.

2. Make sure your wardens have the EVA mobile app installed on their device. This is the recommended method for easiest evacuations.

3. In the EVA Check-in portal, grant wardens the "Evacuation Warden" permission on the site/s they are wardens for (via Overview > Visitor profiles). This allows them to start evacuations in the mobile app. 
Note: Wardens may need to complete a one-time device verification before the Evacuate button appears. Learn more.

4. Set up Evacuation warden alerts at Site information > Options > On-site alerts - choose your alert methods and specify a default message.

Evacuation steps

1. Sound the alarm and start the drill

• In the mobile app - click the Evacuate button
  
  

You will need to choose the site and/or zone to evacuate after clicking this button.

2. Clear the area

Wardens clear their areas and go to the muster points they’re responsible for.

3. Account for everyone

Wardens tick people off the EVA Check-in register. It doesn’t matter which warden or muster point, the list is updated in real-time.‍

If you have sent a notification message to everyone checked in, they will also get the option to self-account.

Anyone who needs assistance is clearly identified with a red/white + symbol.

4. Is anyone missing?

Once everyone at the muster points is accounted for, wardens can review the list to see if anyone is missing. Wardens can then broadcast SMS (see 1 above) or call individuals to confirm their whereabouts, directly from the evacuation list.

5. End evacuation and record notes

When the evacuation is complete, mark it closed. Use the notes section to record any people allowed to keep working during the drill and any issues/areas for improvement.‍

After the evacuation

6. Report compliance

Run an evacuation report to demonstrate compliance and report results (eg to Fire & Emergency). 

Running an evacuation - detailed guide

Starting an evacuation or drill

There are 4 ways to start an evacuation. 

On the EVA Check-in mobile app (recommended)

• This requires a special permission (set up in advance). For special permissions to work, the wardens must complete a one-time verification step to confirm their identity and device. 
• Click the Evacuate button to start an evacuation

Via the admin portal – on your desktop

• Go to the Evacuation menu
• Choose either site or zone and start the evacuation
• You are presented with a QR code. Scan this with your phone camera to transfer the evacuation to your phone – or can continue using the portal

On your phone (web)

• Go to https://my.evacheckin.com/evacuate (we suggest you bookmark this if you are a warden)
• Choose either site or zone and start the evacuation
• You are presented with a QR code. If you are with another warden they can scan this QR code to share the evacuation duties. 
• Else tap Open to start

Via the EVA Kiosk

• Open the Kiosk settings by triple tapping bottom left and entering the device pin
• Select Evacuation and choose the site or zone and start.
• You are presented with a QR code.  Scan to transfer the evacuation to your phone (useful if the kiosk is secured in a stand) – or you can continue using the tablet

Multiple warden evacuations

On larger sites it is common to have multiple wardens coordinate the evacuation. Evacuations via the mobile app manage this seamlessly.

• As people are accounted for, the evacuation list updates in real-time across devices
• Other wardens are notified when an evacuation is started, and can join it via the notification. Make sure you have set up your Evacuation warden alert - at Site information > Options > On-site alerts
• If an evacuation is already in progress on a site, a new one won't be started

Communicating during an evacuation

• You can send messages to all people in the evacuation using EVA’s broadcast messaging. SMS and push notifications are supported.
• Pre-save messages in advance with instructions of where to go and what to do. Go to Site information > Options > On-site alerts > Ad-hoc alerts to do this.
• Send messages to all, or only accounted or unaccounted for
• Need to get hold of an individual? Tap the call button to call them directly (you must have collected their phone number at check-in and be running the evacuation on a device with calling capabilities)

Individuals can mark themselves as safe

• Notifications sent during an an evacuation will include a link to respond. The checked-in people can indicate they are safe and optionally leave additional details
  
  
  
• Submit the response. Your status and any additional details will be available to the evacuation wardens
  
  
  
  
  
  

Monitoring an ongoing evacuation 

• Any in-progress evacuations can be monitored from the mobile app or https://my.evacheckin.com/evacuate.
• This view is updated in real time – showing the number accounted for as the evacuation progresses.
  
  

Ending an evacuation and restarting

• Once you have finished evacuating you can tap End evacuation and record whether it was a drill and any additional comments.
• Any recently completed evacuations can be reopened from the mobile app or from https://my.evacheckin.com/evacuate
  
  

Evacuation reports 

Analyse and share reports of your evacuations and drills

• The EVA Check-in portal has a full history of your evacuations. 
• The summary includes site and zone, start and end times, whether it was a drill or not and totals for people accounted (and unaccounted) 
• This can be exported to Excel (csv) as needed