Visitor profiles

Visitor profiles give you a single view of each person’s details, check-in history, permissions, certificates, and recent forms in EVA Check-in.

Use Visitor profiles to search for a person, review their latest activity, and update details such as contact information, admin notes, and site-based permissions.

Access

To access visitor profiles, go to Overview > Visitor profiles in the EVA Check-in portal.

Visitor profiles can be viewed by Customer admin and Operations roles

Search and filter people

Use the filter panel at the top of the page to find a person or narrow the list.

You can search using:

First name
Last name
Email
Phone
Company
Site
Employee status
Extra permissions

Visitor profiles page showing filter fields for first name, last name, email, phone, company, site, employee status, and extra permissions.

Review search results

The results table shows a summary for each person, including:

Photo
Full name
Contact details
Company
Last check-in details
Total check-ins
Extra permissions

Use the action button at the end of a row to open that person’s profile.

Visitor profiles results table showing photo, name, contact details, company, last check-in details, total check-ins, extra permissions, and actions.

Open and edit a profile

When you open a profile, you can review and update the person’s details.

The profile page includes:

Photo
First name and last name
Email and phone
Company and address
ID number
Car registration
Custom profile
Admin note
Check-in summary
Latest check-in details

You can also use the profile page to:

Select a printer and Print label

Review activity, certificates, forms and permissions

Each visitor profile includes tabs so you can review related records in one place:

Activity – shows recent check-ins, including site, kiosk or zone, sign-in and sign-out times, time on-site, who they met with, visitor type, check-in status, and actions.
Certificates – shows certificates linked to that person.
Recent Forms – shows recent form submissions, including type, title, site, form type, status, signatures, created date, PDF, and open form actions.
Permissions – shows authenticated visitor permissions for that person.

Activity tab showing the person’s recent check-ins and visit details.

Permissions

The Permissions tab allows you to grant some visitors special permissions that give access to additional features in the mobile app - eg to start an evacuation.

Learn more

If mobile device verification is still pending, you can resend the verification request from this tab.